External Stakeholders & System Partners

Students will be offered the same training as their qualified counterparts ahead of starting placements. RBAC (role-based access control) will limit their access to these elements until they qualify.

The System Readiness and Integration Group brings together hospital teams, GPs, practice managers, the Local Medical Committee and the Integrated Care Board. It meets regularly to prepare for go-live, including how letters are written, how information reaches practices and what practices need to know in advance.

Testing with practices has started. We have sent test discharge summaries from the new EPR to a small number of practices, and we plan to do more before go-live. If your practice would like to take part, please get in touch.

Not for primary care and community colleagues at go-live. ICE, the system practices use to request tests and see results, stays as it is for you.

They may. The new EPR creates letters in a different way, so layout and content can change. We are working with GPs, practice managers, the Local Medical Committee and the Integrated Care Board on letter templates. We will share example letters with partners before go-live and are seeking feedback at our regular meetings.

No. Practices keep the clinical systems they use today. The change happens inside our hospitals. What your practice may notice is how hospital letters and other information arrive, and we are working with practices on that now.

The EPR is a single system shared by Norfolk and Norwich University Hospitals, James Paget University Hospitals and The Queen Elizabeth Hospital King’s Lynn. Most hospital services will move to it at go-live. A small number of specialist departments will stay on their current systems at first, and we will confirm which ones as plans are finalised.

We know that community and external staff having access to patient records is critical to support patient flow. They will have EPR access that is comparative with their current access to digital systems.

The EPR offers a quick overview of how patient care plans are progressing, including comments or action plans from other team members, saving valuable clinical time searching for information across several paper and electronic notes.

The current planning assumption is the weekend of 22-23 May 2027, with all sites and clinics of all three trusts going live together (a "unified" go live).

No. Meditech is described as a “kit of parts” that is being built to suit the group’s needs rather than ready out of the box. Some elements of our EPR will be firsts for the NHS, including maternity and parts of the lab integration.

Huron Consulting Services UK joined as delivery partner in May 2026. They are working alongside the programme team to design, build and configure the MEDITECH Expanse system for use across all three trusts. Hunter Healthcare is part of the Huron team.