Wondering what the EPR means for you, your team or your patients?
These are the questions staff are asking us most often. We will continue to add to these questions in the coming months. Use the search box or scroll down to see the most common questions and answers. If your question isn’t answered here, then get in touch.
It varies by stage. Getting ready takes a few hours plus role-specific training. Testing and training support run over several weeks, at a few hours a week. Go-live and the weeks after are the most intensive, when you're released from your usual duties to focus on support. Your time is protected throughout.
Super Users are the first person a colleague asks, working within their own ward, department or team. Champions cover a wider scope, get involved earlier through testing and training, and are who Super Users go to when something needs to go further.
Urgent orders can be marked as a priority when requested. Critical results are flagged and may generate alerts. Staff will continue to follow Group policies and procedures for acting on these results.
You will be able to see the status of your request in the patient's record. For example: ordered, in progress, completed. If there is a problem, this will be flagged.
Results and reports will appear in the patient's record.
Only if you need to use the EPR as part of your role. Training will focus on the tasks relevant to your work, so you won’t be expected to learn parts of the system that don’t apply to your role.
Some roles may see changes where their work connects with clinical services, patient areas or information shared through existing processes. The EPR change team are working with staff to help them understand how the EPR will impact their work and prepare for any change.
For many Estates and Facilities colleagues, the EPR will not be part of your everyday work. Whether you need to use it will depend on your role and the tasks you carry out. If you do need access, you will receive the appropriate training and support.
When we move to the EPR, medication records will be brought into the new system so staff have accurate and up-to-date information about a patient’s medicines. Pharmacy and clinical teams will help plan and test this process before go-live to make sure the transition is safe and accurate.
Electronic Prescribing and Medicines Administration (EPMA) will allow medicines to be prescribed and their administration recorded electronically within the EPR. This will give pharmacy and clinical teams clearer, more up-to-date medicines information and reduce reliance on paper processes.
The EPR is the system your hospital teams will use to document and manage your care within the three acute hospitals. The Shared Care Record is a read-only view that a wider group of health and care professionals - including GPs, community nurses and social care teams - can see. They work together, but they are separate systems.
Your care continues as it does today. The EPR is being built alongside existing systems and will not affect your care before go-live.
When our EPR is launched – go-live - the clinical teams treating you will have access to a more complete record of your health and care - across all three hospitals.