Wondering what the EPR means for you, your team or your patients?
These are the questions staff are asking us most often. We will continue to add to these questions in the coming months. Use the search box or scroll down to see the most common questions and answers. If your question isn’t answered here, then get in touch.
Huron Consulting Services UK joined as delivery partner in May 2026. They are working alongside the programme team to design, build and configure the MEDITECH Expanse system for use across all three trusts. Hunter Healthcare is part of the Huron team.
Yes. Your information will be stored digitally, in the UK, on secure systems. It is accessible only to staff who have a legitimate reason to see it, and all access is logged.
No. The aim is to reduce time spent searching for information, chasing records or documenting the same information more than once, giving you more time to focus on patient care.
The programme knows staffing changes, rotations and agency use create training needs at different times, and the plan is being built to accommodate that. The aim is that anyone using the EPR is trained before they use it. Specific arrangements will be confirmed and shared.
A super user is a colleague from your own area who gets extra training and helps the rest of the team during and after go-live. Because they know both the system and your day-to-day work, they can answer questions and feed common issues back to the programme. Some may get extra permissions to help sort access problems on the spot.
We're currently working towards May 2027. However, we will only go live when the system is ready and it is safe to do so and so this date will remain under review.
The system is MEDITECH Expanse. Huron Consulting Services UK is supporting our EPR programme team with the way the system is designed to build an EPR tailored to Norfolk and Waveney patients.
EPR stands for Electronic Patient Record. It is a digital system that holds clinical information about patients and makes it available to the staff involved in their care. For Norfolk and Waveney’s three acute hospitals, it will be one shared system - the same record available across all three sites.